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Frequently asked questions

Find the list of commonly asked topics and questions here.

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Trends

3 Articles

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Colours

0 Articles

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Filters

31 Articles

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Materials

0 Articles

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Pricing & Discounts

5 Articles

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Products

6 Articles

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Saved Products

2 Articles

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Sizes

0 Articles

What happens when just 1 size goes out of stock?
When do I use the Least Replenished sorting function?
Why is the Discount Spread not calculated from the lowest discounting band to the highest band?
What are the default top filters?
For SKU that registered sell-out at discount, does it mean that the SKU was never sold at full price?
What is the difference between Price Spread and Price Breakdown?
Does top retailers mean top sales-generating retailer for the brand?
Will changing the price range affect the results reflected under price spread and price distribution?
Can I edit saved filters?
By filtering price status to “Never Discounted”, does this mean it will only capture SKUs that were never discounted within the selected timeline but was previously discounted or discounted after the selected timeline?
What is the difference between discounted and first time discount?
Would a SKU be tagged twice as sell-out at full price if it was sold out twice on the website?
What is the difference between Retailers and Brands filter?
If I were to filter by brand, would it only show me SKUs on their main website?
Is an SKU only considered as replenished after being out-of-stock?
Can I see how many units are “In-stock”?
Does the popularity score represent sales figures?
What is the difference between Popularity Score and Trend Score? 
How does Sell-Out Contribution differ from Sell-Out Rate?
What is the difference between Retailer & Brand filters?
Do I have to select all the filters?
Can the Main Filters be saved?
Can the currency of the price be changed?
Can I search for keywords in different languages/characters (ie Spanish, Brazillian etc)?

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Popular Articles

  • What is the difference between a retailer and a brand?
  • What is the difference between “Sell Out Rate %” and “Sell Out Contribution”
  • How to save filters?
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